ByteNerd does not guarantee the security or safety of the customer's data. While we take every precaution possible to make sure the integrity of their data is unaffected, we cannot assume liability for any lost data as a result of services performed by ByteNerd.
ByteNerd will not access customer data unless granted authorisation by the customer to do so as part of a requested service.
If we are aware that a procedure may result in loss of data, we will inform the customer of the possibility, what data may be affected, and we will offer to back their data up if possible at an additional cost. However, due to the complex nature of electronic devices, we cannot in advance predict what may happen to the customer's data in every situation. ByteNerd strongly encourages our customers to back up any important files and documents before they drop off or mail-in their device for service.
https://www.bytenerd.co.uk/terms/