We offer a 90 day warranty on all repairs. If for any reason, excluding those listed below, an issue from the original work order recurs within 90 days, we will perform the service again at no extra charge. All parts used to service your device are also guaranteed for 90 days from the date of service.
The warranty does not cover any of the following:
- Issues that develop within the guarantee period that do not relate to services performed, to the original issue, or to the symptoms diagnosed and repaired.
- Any service using parts not purchased through or sourced by ByteNerd
- Any software issues, including virus removal and operating system installation
- New symptoms or issues not directly tied to the original service within the 90 day guarantee period
- If the user installs new hardware or modifying existing hardware in the 90 day guarantee period.
- Recurrence of symptoms or issues caused by user error or negligence in the 90 day guarantee period including but not limited to physical, liquid, and electrical damage, and damage caused through the installation and use of malicious software.
- Any action by the user which is not typical in normal device usage that may cause our repair to fail